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One-Lynk

Training and support are key to end-user adoption and customer retention.

One-Lynk is a branded site experience that provides access to dynamic collections of user and training content. Each content collection is displayed in an easy-to-navigate templated site and may include various content formats, such as videos, GIFs, interactive user guides, Smart-Books, and more.

This solution leverages master collection content for UCaS and CCaS platform providers, and then delivers unique content experiences tailored to the specific needs of service providers, their reseller channel, and even enterprise customers requiring a private, customized experience.

Plus, you can drive and inform discussions around usability and user adoption thanks to unique tracking IDs in each content section and item, providing real-world insights into what content your end-users and customers are accessing.

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Features

  • Brandable templates with up to 3 content categories for quick-service deployments
  • Integrated content search functionality
  • Mobile-friendly experience
  • Content analytics and real-time data dashboard
  • Fully managed site maintenance and security features
  • Customizable domain/domain transfer
  • Options for localization, additional content categories, and site pages
  • Access to existing content collections
  • Ability to add fully customized videos and user guides
  • Exclusive customer-facing URL collections
  • Ability to add Chat Support and Training Services for a full self-service solution
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Content Options

ONE-LYNK OFFERS VARIOUS CONTENT TYPES, INCLUDING EXISTING BRANDABLE CONTENT AND NEW, CUSTOMIZED CONTENT COMPLETELY TAILORED TO THE SPECIFIC NEEDS OF PROVIDERS, THEIR RESELLERS, AND ENTERPRISE CUSTOMERS.

  • Customizable content: One-Lynk customers can add customized content to their site – making the site and content experience for the end-user completely branded. Learn more about our helpful How-To Videos, User Guides, and FAQs.
  • Brandable Content Collections: One-Lynk customers get access to our Content Collections, allowing you to leverage our library of thousands of videos and guides.
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How-to videos

Prefer visual learning? We create short videos to help simplify complicated tasks. Our videos show your users how to configure features and services within your applications and portals.

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CALL TO ACTION

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